Politiki Aporritu
Teleftea enimerosi: Martios 2026
Contact: contact@tripswithease.com
1. Introduction
I Trips with Ease SL ("emeis") diachirizetai ton istotopo tripswithease.com kai ta ypodomena tou. Desmevomaste na prostatefoume ta prosopika sas dedomena symfona me ton GDPR (EE) 2016/679.
Leitourgoume os diadiktyaki agora kai mesazonta. Den parechoume tis periodigiisis emeis oi idioi.
2. Data We Collect
We collect the following categories of personal data:
2.1 Data You Provide
- Booking inquiries: Name, email address, phone number, preferred dates, number of participants, and any special requests
- Contact form: Name, email address, subject, and message content
- Payment data: When you make a payment, your payment details are processed directly by our payment providers (Stripe, PayPal). We do not store your full credit card numbers
2.2 Data Collected Automatically
- Usage data: Pages visited, time on site, referring URL, device type, browser type
- Technical data: IP address, language preference, cookie identifiers
- Analytics data: Aggregated usage statistics via Google Analytics (if enabled)
3. How We Use Your Data
We process your personal data for the following purposes:
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Process your booking inquiry | Contract performance / Pre-contractual steps |
| Communicate your booking details to the tour supplier | Contract performance |
| Respond to your contact messages | Legitimate interest |
| Process payments | Contract performance |
| Improve our website and services | Legitimate interest |
| Analytics and performance monitoring | Consent (cookies) |
| Comply with legal obligations | Legal obligation |
4. Data Sharing
Parochoi periodigiseon: moirazoumaste schetika stoicheia me ton parocho. Epexergastes pliromon: Stripe kai/i PayPal epexergazontai tin pliromi me asfaleia. Den poulaime ta dedomena sas.
5. International Transfers
Ta dedomena sas epexergazontai kyrios entos EOX. Oi metafores ektos EOX prostatevontai apo Typopoiimenes Symvatikes Ritres.
6. Data Retention
- Booking data: Retained for 5 chronia meta tin imerominia tis periodigisis gia nomikous skopous
- Contact messages: Retained for 2 chronia meta tin teleftaia epikoinonia
- Analytics data: Retained for 14 months (Google Analytics default)
- Cookie data: See our Cookie Policy
7. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access — obtain a copy of your personal data
- Right to rectification — correct inaccurate data
- Right to erasure — request deletion of your data
- Right to restriction — restrict processing in certain cases
- Right to data portability — receive your data in a portable format
- Right to object — object to processing based on legitimate interest
- Right to withdraw consent — withdraw consent at any time
To exercise any of these rights, contact us at contact@tripswithease.com. We will respond within 30 days.
8. Security
Efarmozoume katallila technika kai organotika metra asfaleias, symperilamvanomenon HTTPS kryptografisis.
9. Children's Privacy
Oi ypiresies mas den apefthynontai se atoma kato ton 16 eton.
10. Supervisory Authority
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
For any privacy-related questions or to exercise your rights: